Stratford Public Library's AODA Customer Service Policy
The Stratford Public Library will use reasonable efforts to ensure that its policies and practices are consistent with the following principles:
- Library services are provided in a manner that respects the dignity and independence of persons with disabilities.
- The provisions of the Library services to persons with disabilities are integrated with those provided to persons who do not have disabilities unless an alternative measure is necessary. Persons with disabilities are given an opportunity equal to that of persons without disabilities to obtain, use or benefit from Library services
- When communicating with persons with a disability, the Library will do so in a manner that takes into account the person’s abilities.
- Persons with disabilities may use assistive devices and/or support persons in the access of goods and services.
For more information, see Stratford Public Library's AODA Customer Service Policy
Accessible Formats
Stratford Public Library is committed to providing accessible formats and communication supports for persons with disabilities. If another format would work better for you, contact us using your preferred method from the options below:
Phone: 519-271-0220
Fax: 519-271-3843
Email: askspl@pcin.on.ca
